Macintosh Issues
The following are some known issues with our Mac version of Dream Aquarium which we are attempting to fix:
1. For some, bring up the menu within the screensaver and then clicking on anything causes the screensaver to quit.
This makes it impossible to customize the aquarium.
2. Some people are having problems picking custom background images.
If you are currently experiencing these problems or some other malfunction of the software and wish to help us diagnose the problem, we would suggest (and appreciate) the following course of action:
-Run the aquarium and reproduce the problem - some files are automatically made when dream aquarium runs which record everything that happens. Hopefully they will capture information about what went wrong.
-Go to your "User" directory and from there go into the following directories: ~/Library/Application Support/Dream Aquarium.
There should be files in this directory called "stdout.txt" and "masterout.txt". These are the files which contain information about the last time Dream Aquarium ran.
-Create an email, write a description of the problem and attach those 2 files. Send the email to support@dreamaquarium.com
-If you're having trouble activating your aquarium, also include the file called "updateLog.txt" in your email.
If you just have a question or are not experiencing the problems described above, please contact us here.
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