Frequently Asked Questions
If you are experiencing a technical problem, please visit our
troubleshooting guide.
If have already purchased and have a problem, please visit our
order issues page.
Will the trial install some kind of adware or spyware on my
computer?
Definitely not. We are in the aquarium screensaver business
and nothing more. We think that those who enjoy the screensaver and want it to
develop further will choose to support it.
Are there more tanks and fish available for Dream Aquarium?
Currently the trial version has access to only 2 fish out
of 16 current species (in the full version). There are currently 2 main tanks.
It is our plan to add additional tanks and species.
What's the difference between the trial and purchased
version?
The trial version has a very limited number of species of
fish available, and will only remember 3 fish when it next starts up. It also
automatically powers down your monitor after 10 minutes. The trial version also
requires an auto-update every 2 weeks. Purchasing allows all species to be
added and allows over a hundred of these to be saved. It also removes the
DreamAquarium.com logo from the bottom of the screen, as well as all the pop-up
windows.
Can one license be used on more than one computer?
We are fine with using a single license on several of your
own machines. We feel a serial number belongs to a person, not a machine.
When more fish and tanks come out, will I have to purchase
them separately?
The current plan is to release new fish and at least one
more double-wide tank for free. In the future, additional tanks may be sold
separately.
What's your policy regarding updates & upgrades?
There is no limit on the number of updates you can do. Your
license will be good throughout the 1.x series of Dream Aquarium releases, so
there's no disadvantage to purchasing sooner rather than later. Additional fish
will appear in the updates.
Can Dream Aquarium be used as an active desktop?
Not currently, but our intention is to eventually make
Dream Aquarium into an active desktop, which means the aquarium will be running
at all times on your desktop, behind your windows and icons. We do not make any
guarantees this will happen, just that it is our intention.
Is the fish motion and behavior complete?
Far from it. Behavior development won't stop until the fish
look and act exactly like real fish. You can already see how the fish interact
with their environment much more than any other virtual aquarium. We want our
virtual fish to enjoy and explore their world, not just swim blankly from one
side of the tank to the other.
Will there be a Macintosh version available?
Yes, the aquarium is being designed in a way that will make
it easy to translate it to other operating systems. There is currently no
release date for this.
Are there plans for a marine aquarium?
Yes, however since there is already a good virtual marine
aquarium on the market, we're focusing on freshwater initially.
Does the aquarium work in dual-monitor mode?
Yes, Dream Aquarium will display an aquarium on each
monitor, and the fish and settings can be changed individually for each
monitor. In the future we will have an extra-wide aquarium which extends across
both monitors.
Is there a discussion forum for Dream Aquarium?
Yes, if you'd like to give feedback, talk to other users or
ask us questions, we encourage you to visit our
forum.
|